Lieferung

Order
You can order in our online shop or via phone. The telephone order is free of charge
possible under 0049 800 723 77 42. Also an order by email is possible, send it to: info@meine-orangerie.de.

Shipping
Shipping options

Package Shipment
Plants and products up to a height of 120 cm are supplied with the package shipment by DHL to you.

Forwarding Shipment
Plants and products from a height of 120 cm are supplied with a forwarding shipment to you.

Returns
The shipping costs will be charged a flat rate per order and may also be viewed on the information on the product pages.

The shipping costs for the two delivery modes and for individual countries please refer to the following table:

 Shipping Costs in Euro incl. VAT. (*CH: without VAT)

 

DE

AT

BE

CH*

FR

UK

IT

LU

NL

Package shipment

5,90 

13

15

25

15

16

15

15

15

Forwarding shipment

59

120

120

120

120

120

120

120

120

 

If you have any questions about the shipping cost, we will be pleased to receive from you under info@meine-orangerie.de a message.
 
Delivery
Our device is "quality plants from the best nurseries." To obtain this quality upright and in the delivery, we deliver our plants only when an easy and smooth delivery is guaranteed. In freezing or excessive heat, therefore, a shipment of sensitive plants are excluded and will be postponed to a later date -after consultation with you-.
Of course, individual arrangements for delivery under bestellung@meine-orangerie.de or call 0049 800 723 77 42 no problem.

Delivery is possible to the following countries:
• Germany
• Austria
• Belgium
• Switzerland
• France
• United Kingdom
• Italy
• Luxembourg
• Netherlands.

FAQ about delivery and shipment

 - When will the shipping take place?

Currently "My Orangerie" is shipping four to five times a week.

- Are the plants winter hardy?

Citrus plants are not hardy in general. Under "Mediterranean for the garden" you will find hardy or conditionally hardy Mediterranean plants which you can plant into the garden like figues or olive trees.

- Can you eat the fruit?

The plants are mainly varieties, which are also used in the fruit production. Therefore, one can eat the fruit in principle. However, only those fruits should be eaten, which have been drawn by you without chemical treatment.

- Is it organic plant?

The plants were not produced according to the standards of the organic label, unless they are explicitly identified as organic plants. The shell can therefore only be used in newly grown fruits when they are not chemically treated.

- Are the plants delivered at any weather?

Delivery will be made so that the plants arrive undamaged. In clear frosty and very hot temperature, therefore, the shipment must be suspended. The delivery of the plants will be rescheduled at the earliest possible date.

- What is the country of origin of the plants?

The plants come mainly from leading Italian nurseries.